In the fast-paced world of eCommerce, growth often brings complexity. Many businesses start with a patchwork of systems—one for accounting, another for inventory, a third for order management. While these tools may work in isolation, they rarely communicate well, leading to data silos, manual work, and costly errors.
The Challenge of Disconnected Systems
Imagine your company juggling multiple platforms: an eCommerce site handling orders, QuickBooks for accounting, and spreadsheets for inventory. While your online store captures sales data, that information still has to be manually reconciled with other systems. Inventory updates lag between the storefront and the warehouse, and your customer service team struggles because it can’t see real-time order status or stock levels. These inefficiencies slow your growth, increase risk, and make scaling far more difficult than it needs to be.
There’s a better way forward.
Enter Dynamics 365 Business Central
Now imagine your company using Dynamics 365 Business Central. Orders placed on your eCommerce site flow directly into Business Central for fulfillment and invoicing. Inventory levels update in real time across your storefront, warehouse, and accounting, eliminating overselling and stock discrepancies.
Your customer service team gains full visibility into order status and stock levels, enabling faster response times and a better customer experience. With automated synchronization replacing manual reconciliation, your business can scale efficiently, reduce risk, and free up staff to focus on growth rather than data entry.
Connecting eCommerce
If your eCommerce business runs on Shopify, Microsoft’s native Shopify Connector for Dynamics 365 Business Central can be a game-changer. Instead of manually transferring data between systems, the connector automatically syncs products, inventory levels, pricing, and orders—eliminating the need for spreadsheets and reducing the risk of errors.
Business Central also integrates with other leading eCommerce platforms—such as WooCommerce, Amazon, BigCommerce, Magento (Adobe Commerce), Walmart and more—giving you a single platform to manage all your online sales channels. This unified approach streamlines your operations, improves data accuracy, and supports scalable growth.
Copilot in Business Central: AI That Works for You
With Copilot included with your license, Business Central has become even more powerful.
Here are a few ways Copilot can help you:
- Automate Document Creation: Generate emails, invoices, and order confirmations directly within Business Central—saving time and ensuring consistency.
- Smarter Inventory Management: Analyze sales trends and suggest optimal reorder quantities based on real-time demand.
- Customer Insights at a Glance: Summarize customer interactions, order history, and payment status to support faster, more personalized service.
- Streamline Data Entry: Automate repetitive tasks like updating product listings, syncing pricing, and viewing reports.
Making the Move
Migrating to Business Central doesn’t have to be daunting, especially with the right partner. Admiral Consulting Group specializes in helping eCommerce businesses move to a unified ERP environment, making the process smooth and efficient.
Whether you’re running a boutique online shop or managing a complex distribution network, Dynamics 365 Business Central brings everything together—from product listings and inventory to orders, fulfillment, and financials—in one connected system.
A Partner You Can Rely On
We go beyond delivering technology – we’re a trusted partner invested in your long-term success. Our focus isn’t just on software; it’s on providing strategic guidance and reliable support so your business runs smoothly, and you can stay focused on what matters most – your people, your customers, and your vision for the future.
Contact Admiral Consulting Group and talk to an Expert
