Microsoft Dynamics 365 Field Service

Deliver Proactive, Connected Field Service

Empower technicians, optimize operations, and exceed customer expectations

Dynamics 365 Field Service helps organizations deliver exceptional on-site service by combining intelligent scheduling, real-time communication, and asset tracking in one connected platform. Admiral Consulting Group helps you implement and optimize Field Service to improve technician productivity, reduce service costs, and enhance customer satisfaction.

Smarter Field Service Starts with Connected Teams

Dynamics 365 Field Service helps organizations deliver proactive, efficient on-site service by connecting technicians, dispatchers, and customers through a single platform. With real-time data, intelligent scheduling, and mobile tools, your team can resolve issues faster and exceed customer expectations. Key features include:

Proactive Service Delivery

Use IoT and AI-driven insights to detect and resolve issues before they impact customers.

Optimized Scheduling & Dispatch

Assign the right technician at the right time with intelligent scheduling and real-time route optimization.

Empowered Mobile Workforce

Equip field technicians with mobile tools to access work orders, customer history, and asset data – anytime, anywhere.

A Partner You Can Rely On

We go beyond delivering technology – we’re a trusted partner invested in your long-term success. Our focus isn’t just on software; it’s on providing strategic guidance and reliable support so your business runs smoothly, and you can stay focused on what matters most – your people, your customers, and your vision for the future.

We provide solutions that enable you to stay ahead of the competition and become the preferred choice for your customers.

Proven Expertise and Commitment to Innovation

Demonstrated Outcomes and Reliable Assistance

We have clients in

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Work with over

Clients

Successfully completed

Projects

We have more than

Experts

A Simple Path to Success

1. Schedule & Dispatch

Automatically assign the right technician based on location, availability, and skillset using intelligent scheduling tools.

2. Mobilize & Execute

Field technicians receive real-time updates, customer info, and asset data through mobile apps – ensuring efficient service delivery.

3. Track & Improve

Monitor performance, capture service data, and use built-in analytics to continuously improve operations and customer satisfaction.

Hear what our clients have to say about working with us.

We had another great call with Admiral today, and they showed impressive expertise regarding accounting set-ups. Responsiveness from Business Central third parties can be a challenge but with in-house experts, Admiral makes it much easier, and they are great to work with.

Admiral has been our business partner for over 10 years. The migration from our legacy system to Dynamics 365 Business Central was pretty challenging and fraught with issues due to our operational complexities and Microsoft rigidity, but Admiral was supportive, responsive, and a real advocate for our company with Microsoft. In addition to supporting our Business Central environment and good heartedly training our staff, they have been instrumental in developing our Power BI reports so that our salespeople are able to view key data elements in real time. The “Admirables” (as we call them ) are good people and a wonderful team to work with!

We have been using Admiral’s IT service for over five years and have been extremely pleased with their support. Admiral’s technicians are highly skilled, responsive and professional. We have employees throughout the United States and worldwide and Admiral has been able to resolve any technical issues regardless of location. I would highly recommend Admiral’s IT services to any company.

Frequently Asked Questions

What is Dynamics 365 Field Service?

It’s a solution that helps organizations manage and deliver on-site services through intelligent scheduling, mobile tools, and real-time communication.

Who is Field Service best suited for?

It’s ideal for businesses with mobile workforces – such as utilities, equipment maintenance, healthcare, and service-based industries.

Can Field Service integrate with other Microsoft apps?

Yes, it integrates with Dynamics 365 Sales, Customer Service, Microsoft Teams, and Power Platform for a connected service experience.

How do I get started with Field Service through Admiral?

Contact our team to schedule a discovery session – we’ll assess your needs and guide you through a tailored implementation plan.

Ready to Transform Your Field Service Operations?

Let’s connect your teams, streamline service delivery, and exceed customer expectations with Dynamics 365 Field Service.

Contact Admiral Consulting Group today to schedule a discovery session and explore what’s possible.

Request a Free Consultation

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You Deserve a Partner Who Cares

At Admiral Consulting Group, we are driven by a passion for your success. Our tailored solutions and steadfast support empower your business to navigate complexities and achieve measurable success.

With Admiral, you gain a strategic partner dedicated to helping you stay ahead of the competition and become the preferred choice for your customers. Together, we can grow and thrive.